Service
AI integration
AI work starts from a job to be done: a support reply, a document sort, a forecast. The model sits inside the product, with a way to see what it did.
4–12 weeks is a typical range, set properly after discovery.
- A narrow use case before a platform rewrite
- Human review where a wrong answer is expensive
- Logging so the team can see quality over time
- The rest of the stack left intact